KP GROUP
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FAQ

Are you able to provide a single invoice where multiple services are provided?

Absolutely, we send out one invoice regardless of the number of different services we provide so you don’t have to juggle through different invoices.

Are you able to sweep if it’s wet/rained?
Yes we have fully enclosed sweeping machines that operate when it is wet and raining, this can be crucial to maintaining a clean site in the winter.

Can you clean the edges?
KP Group have walk behind sweeping and scrubbing machines that are able to access smaller areas that are inaccessible to ride on machines and the scrubbing machine will also clean very close to the edges, we can discuss other available options to clean all the edges, corners and even up the walls.

Do you do emergency response if we have a spill?
We have a 24/7 emergency response number and an emergency spill check list to ensure that everyone is safe and the spill is contained as best as possible.

Do you have guarantees or warranties?
We guarantee that we will deliver the outcome discussed and agreed upon.

Do you use filters and what level of filtration do you get?
Our machines utilise High Efficiency Particulate Air (Hepa) filtration and we have equipment that filters down to 1 micron (0.001 mm).

Do you work on weekends or outside normal business hours?
Yes we are able to undertake the work at any time or day to minimise any disruption to the running of your business. We can also work on public holidays.

How much do you charge?
We price the completed job in accordance to the many variables that affect the time taken such as the condition of the floor or area to be cleaned and the amount and type of clean required to achieve the desired result. We are able to immediately provide you with an estimated cost and have a quote to you for signing within 2 hours.

How long have you been in business?
KP Group is a family owned business and we have been in Industrial Cleaning for 20 years.

How often is this going to need to be done?
After the Initial, we will establish a trial period where we test and measure the frequency and the results to provide you with an efficient and cost effective cleaning program.

How will this look?
As every job is unique, we fully explain the various methods and equipment required to achieve the different levels of clean and agree upon the desired result.

What chemicals do you use?
Our own detergents are MPI and NZFSA approved, we are able to provide you with the MSD sheets.

What other services do you offer?
Apart from Sweeping (including low-dust sweeping), we also offer Scrubbing, Water Blasting, Steam Blasting, Litter Vacuuming, Magnetic Sweeping, Cesspit Cleaning, Emergency Spills, Building Washing, Line Marking, Floor Services, Permagrip, Concrete Repairs, Playground Markings, Lawns & Gardens, Acid Etching, Operator Training, Machinery Servicing, Cleaning Supplies and much more!

What sort of machine will you use? Electric? Petrol? LPG?
We have a full range of electric, LPG, petrol and diesel machines and equipment to satisfy all the diverse inside and outside conditions and environment that we encounter.

Where are you based?
Manukau City but we cover all areas from Whangarei to Tauranga and can cover nationally depending on the job.

Why do you do it that way?
After 20 years in the Industrial cleaning business, we have had to deal with many different cleaning challenges. We will fully discuss the different options and types of equipment that are required to achieve the various levels of clean.